📄 Terms and Conditions


Effective Date: 01/01/2025
Website: www.yourclaim.pro
Business Name: YourClaim (MFC)
Email Contact: micheline@yourclaim.pro

Welcome to YourClaim (MFC). By accessing or using this website and/or purchasing any of the services offered, you agree to the following Terms and Conditions (“Terms”). These Terms govern your use of the site, your interactions with us, and all services purchased from YourClaim (MFC). Please read them carefully.

If you do not agree with any part of these Terms, you must not use this website or purchase our services.

1. Definitions

“We,” “us,” “our,” “YourClaim (MFC)” refers to the sole proprietorship and consulting service operated by Micheline, accessible via www.yourclaim.pro.

“Client,” “you,” “your” refers to the individual or entity accessing the site and/or purchasing any services.

“Services” refer to all consulting offerings, digital products, reviews, strategic advice, and written materials offered by YourClaim (MFC).

2. Scope of Services

YourClaim (MFC) provides non-legal consulting services, including but not limited to:

  • Business strategy and scaling advisory

  • Legal documentation reviews (non-legal representation)

  • Advertising, branding, and marketing consulting

  • One-on-one personalized guidance for individuals and businesses

All services are strictly advisory in nature and do not constitute legal representation, guarantees, or binding professional outcomes.

3. Eligibility

To use our services, you must:

  • Be at least 18 years old

  • Have the legal capacity to enter into a binding agreement

  • Provide truthful and accurate personal and business information

We reserve the right to deny or cancel service if eligibility criteria are not met.

4. Payment & Pricing

All prices are clearly stated on our Products page and are listed in CAD (Canadian Dollars) unless otherwise noted.

Payment must be made in full before any service is delivered.

We accept payment through approved methods, including Stripe. By purchasing a service, you authorize us to charge your selected payment method.

5. Refund Policy

Please refer to our Refund Policy for the full details. In brief:

  • Most services are non-refundable once booked or delivered

  • Refunds may be granted under specific conditions, including technical issues or duplicate payments

  • Refund requests must be submitted to micheline@yourclaim.pro within 5 business days of service delivery or issue discovery

  • All refunds are granted at the sole discretion of YourClaim (MFC)

Clients are encouraged to contact us first before initiating any dispute or chargeback.

6. Rescheduling & Cancellation

Clients may reschedule a booked session with at least 24 hours’ notice by emailing micheline@yourclaim.pro. Missed appointments or cancellations made with less than 24 hours' notice may not be eligible for rescheduling or refund.

We reserve the right to reschedule or cancel services due to unforeseen circumstances. In such cases, we will offer either a refund or reschedule.

7. Intellectual Property

All materials, communications, strategies, and documents delivered as part of our services are the intellectual property of YourClaim (MFC). They may not be copied, shared, resold, published, or reused without written permission.

This includes:

  • Consulting reports and summaries

  • Templates, frameworks, and business plans

  • Marketing materials or proprietary tools

  • Email and PDF deliverables

Unauthorized use may result in legal action.

8. Confidentiality

YourClaim (MFC) treats all personal, business, and sensitive information you share as strictly confidential. We do not sell, rent, or distribute client information under any circumstances unless required by law.

All sessions, emails, and documents are protected by confidentiality policies.

9. Disclaimer of Liability

YourClaim (MFC) provides advice and strategic recommendations for business, legal documentation review, and marketing purposes. We do not offer:

  • Legal services or representation

  • Financial or investment advice

  • Guarantees of outcome or business performance

You assume full responsibility for any actions taken based on our guidance. We will not be liable for any loss, damage, or liability resulting from the use or misuse of our services.

10. Service Limitations

We do not offer services related to:

  • Legal case litigation or representation

  • Regulatory filings or compliance

  • Accounting, financial planning, or tax filing

  • Any illegal, unethical, or high-risk services

We reserve the right to decline any service request that falls outside the scope of what we offer or violates our professional standards.

11. Communication Policy

All client communication must be directed to:

📧 micheline@yourclaim.pro

We cannot guarantee availability through social media or third-party platforms. Response times may vary based on our queue, workload, and business hours.

12. Privacy Policy

We take your privacy seriously. A full Privacy Policy is available on request and will soon be available on the website. In short, YourClaim (MFC) does not collect more information than necessary and does not share your data with any third parties unless legally required.

13. Changes to Terms

YourClaim (MFC) may update or revise these Terms at any time without prior notice. Your continued use of the site and services after changes are published constitutes acceptance of those changes.

It is your responsibility to check this page periodically.

14. Governing Law & Jurisdiction

These Terms are governed by the laws of Canada and the province of [Insert Province, e.g., Ontario or British Columbia]. Any legal disputes shall be resolved in the appropriate courts of that province.

15. Contact Us

For questions about these Terms, your service, or your rights as a client, please contact:

📧 micheline@yourclaim.pro
🌐 www.yourclaim.pro
👤 Consultant & Founder: Micheline